Support
Need help? We're here for you.
Prefer email?
Write to support@send.kovafin.com. Tickets submitted above are tracked in our queue with the same SLA.
Common Questions
How do I reset my password?
Go to the sign-in page and click 'Forgot password?' to receive a reset link.
How do I delete my account?
Go to Profile → Account tab → 'Delete My Account'. This permanently removes all your data.
How do I download my data?
Go to Profile → Account tab → 'Download My Data' or 'Email My Data'.
My account was suspended. How do I appeal?
Visit the sign-in page and click 'Submit an appeal' at the bottom.
How are employers ranked?
By our Equity Score, a transparent, behavior-based algorithm. See our Scoring Standard for details. Learn more
Is Kovafin free for job seekers?
Yes, always. Candidates never pay. No premium tiers, no paid boosts, no hidden fees.
How do I verify my nonprofit?
Sign up as an employer, go to Company Settings, and submit your determination letter or equivalent documentation.